Shipping And Returns



Shipping Details:
  • Enjoy free shipping on orders over Rs. 3999. For orders below this amount, a delivery charge of Rs. 199 applies.
  • Orders placed on Sundays and Pakistan's National Holidays will be processed and shipped on the next working day.
  • Delivery typically takes between 2 to 5 working days (excluding Sundays). During peak shopping seasons or high demand periods, delivery may extend up to 7 working days.
  • New customers will receive confirmation of their order via call/sms or WhatsApp from our Customer Service Representative.
Returns, Refunds & Replacements:
  • We gladly accept returns of any unused, unworn, and unwashed merchandise with original packaging within 30 days of purchase for a refund or exchange.
  • Please ensure to mention the reason for returning the items when sending them back.
  • Customers are responsible for the cost of return shipping, which typically amounts to Rs. 250.
  • Refunds are processed via Bank Transfer and will be initiated within 2-3 working days upon receiving the returned products.
  • Replacement deliveries incur a charge of approximately Rs. 350, covering the courier costs for both ways.
  • When returning an item for replacement, kindly pack it in its original or similar packaging. Our rider will collect the old parcel and deliver the new one.
  • In exceptional cases, we may refund the product cost based on the provided tracking information without waiting for the product to be returned physically.